Average Reviews:
(More customer reviews)I ordered this online because it was the size I wanted in a fireplace with bookshelves. Once I received it, I had to put it together and noticed it was 100% Made in China. One of the boards split in the bookend when I tightened the cam lock fastener onto the cam bolt. So I had to use some wood glue and a c-clamp overnight to repair that. And a few more cam-locks just bent open after I tightened them - and I was not tightening them too hard. Luckily extra hardware pieces were included and I had to use all of them. Very cheap hardware! Secondly, once the firebox unit was installed, it looked very nice, but made a semi-quiet vibrating noise as the flames flickered. I like it SILENT when I sleep, and the noise irritated me. I opened the firebox to find that somehow the DC motor that rotates the reflector rod makes a vibrating noise against the thin metal it's attached to. I tried to oil the rod in a few spots but that didn't help. It's still noisy. Third, the boards were not all perfect fits. Some boards did not fit together at 90 degrees where they were supposed to. I was still able to forcefully assemble everything but one or two boards were slightly warped or just didn't fit perfect. Last, one of the back panels had water spots on it. --Obvious in the light, but not noticeable in a shadow. Some poor quality control there. Oh - also the heater fan and thermostat switch are kinda loud. The heater blower, well, sounds like a fan of course and when the thermostat clicks on and off, it sounds like a loud light switch clicking.
Now, the color of the wood was nice and the flames and glowing log looked nice. But the construction, wood, and hardware quality is not worth the HIGH PRICE in my opinion.
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