7/06/2012

South Shore Furniture Summertime Collection Twin Mates Bed, Pure White and Natural Maple Review

South Shore Furniture Summertime Collection Twin Mates Bed, Pure White and Natural Maple
Average Reviews:

(More customer reviews)
OK, I admit Amazon has taught me to expect fast delivery, so I'm bound to be incredulous when a vendor takes Two Weeks to ship.
So I practice my patience skills, am really happy when it arrives but lo and behold - pieces are broken! Not bent or scratched, but broken...as in snapped in half where the dowel holes are.
I contacted South Shores via email, specified the part required, they asked for more info, I gave them all the codes and part numbers they need, get told to wait for a confirmation and then guess what - nothing, no response, nada. I followed up and what do you know, no record I'd ever exchanged emails with them. So I had to give them all the details again - and - wait for it - it will take another Two Weeks to ship the replacements. I asked them if they could expedite and the girl reluctantly said she'd make it a 'priority' order so it will get shipped out 'sometime this week' rather than waiting the 'standard 10 days' before being 'processed'. What is that about?
I have a gnawing fear that when the replacements come they will be a) broken and b) entirely wrong...that is how underwhelmed I am by this supplier's customer service. Hopeless. Awful. Dreadful. Terrible.
Buy almost any other bed than this one. Seriously. Run for the hills.

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For sweet dreams of warm sunny days and carefree adventures, tuck a child into this twin-sized bed from South Shore Furniture's Summertime collection. The attractive bed fits into transitional and traditional bedroom décor, and offers three drawers built into the bed's frame for tucking pajamas, extra blankets and linens, or stuffed animals.
The twin bed frame's construction features laminated engineered wood and completely recycled fibers, finished in pure white. With a tug on the natural maple-finished wooden knobs, the bed's drawers open with ease on plastic-on-plastic Smart Glide slides. The bed fits into a matching bookcase headboard, available for separate purchase. Likewise, the bed necessitates the independent acquisition of a mattress. The bed frame comes ready for adult home assembly. In the event of defective parts or workmanship, South Shore offers a limited five-year warranty after online product registration. The Smart Glide slides benefit from a lifetime warranty. The assembled bed frame measures 77 inches long by 41 inches wide by 16 inches high and weighs 110 pounds assembled.

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